Comdial FX Series Especificações Página 74

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The installer must enable the call forwarding enhancement as a separate programming choice in
addition to class of service programming. Once the feature is enabled, it will enhance both the
default call forward scheme and the call forward scheme that the users set up for themselves.
Also see the discussions titled Call Forward - All Or Personal, and Default Busy Ring No-Answer
Call Forward.
Call Forward—Immediate
The installer can map a call forward button on the user’s telephone that will allow the user to
forward calls even if he or she is not busy. After a user determines where to forward a call and
activates the call forward button, the system will immediately forward the call once the line rings.
Call Forward Outside System
The Call Forward Outside System (CFOS) feature allows the system to forward incoming or
transferred line calls or intercom calls to telephone numbers that are outside the system. The CFOS
feature forwards calls over any available outbound lines or line groups and does not use any
conference circuits. Since CFOS involves outbound calls, those calls are subject to all line access,
toll restriction, and automatic route selection restrictions normally imposed on the users. Any calls
that CFOS cannot service (no outbound line available, toll restricted, and so forth), ring the system
as normal calls. Note also that CFOS will not forward calls associated with group intercoms. The
CFOS feature is useful for after-hours forwarding of business calls to alternate sites such as a home
or cellular telephone. Ring no-answer (RNA) capability also applies to both line and personal
intercom calls. With this RNA capability, the system rings a station a programmed number of rings
and then forwards the call outside the system based upon the programmed CFOS setting. To help
system managers keep account of CFOS activity, the system marks CFOS calls with an F in the
SMDA records printout.
Users activate or deactivate CFOS by dialing a feature code, pressing a preprogrammed button or
pressing an interactive button on an LCD speakerphone. Once users activate CFOS, they select the
outbound line or line group in any of the normal line selections methods available to them. They also
designate the forward destination by dialing the number or pressing a speed dial button. (If users do
not make a line and destination choice, the system uses the most recently used selections.) DISA
callers can activate and deactivate CFOS remotely. When DISA callers activate CFOS, they receive
several quick tone bursts and the system awaits any program changes. When they deactivate CFOS,
the system returns dial tone. After they gain access to the system, they can dial the CFOS code, dial
an outbound line or line group selection, and dial the destination number. Once a user activates
CFOS, it remains active and neither system resets nor power outages will deactivate it. After
activation, incoming or transferred calls to an idle CFOS-enabled station forward outside the system
to the CFOS destination over the selected outbound line or line group. CFOS-forwarded calls are
subject to the line-to-line disconnect timer action. If time-out occurs, the system alerts the system
operator. He or she can join the call as a conference member.
Before CFOS can occur for calls on incoming lines, installers must enable those lines for CFOS
capability. Before a CFOS-enabled station can forward a call outside the system, the system must be
able to associate the call receiving line with the station.
Installers can take action to associate a CFOS-enabled line with an individual CFOS-enabled station.
With this arrangement, this station is the only one that can forward to an outside destination for a
call received on that line.
70 – Understanding the Features
GCA40–242 General Description
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