
Automatic Pause Insertion
When the system stores a dialed number for later redial, it automatically stores a pause whenever the
user waits between digits for at least two seconds while dialing the number. The system inserts the
automatic pause in the stored number sequence at the point where the manual pause in dialing
occurred. The actual time length of the inserted pause is programmable.
Automatic Privacy
The installer can make a line private or non-private. In the private mode, a station has exclusive use
of the line during a call. No other station can access that line unless the original user includes it
through the use of the add-on conference feature. In the non-private mode, any stations with that line
appearance can gain access at the same time (sometimes known as common line pickup). Users may
add up to five parties into one conversation. Also see the discussions titled Conferencing —Multiline
and Privacy Release.
Automatic Redial
With this feature, the system automatically redials a busy or unanswered outside call. Once the user
activates automatic redial, the station selects the line, automatically dials the number, and waits for a
response. (It dials and then waits 30 seconds for an answer.) If the called station does not answer, the
redialing station disconnects, waits one minute, and then repeats the sequence. The station will
repeat this procedure for approximately 10 minutes. The feature cycle is timed and does not have
busy and ring-no-answer detection circuitry. Because of this, if the redialing user is operating
handsfree when the called party answers, he or she must take the handset off-hook to prevent being
cut off by the timing cycle. The station users must program an Auto Redial button at one of the
designated programmable button locations on their telephones before they can use it.
The enhanced automatic dialing feature adds a multiple redial feature. When installer enable this
option, the station can have multiple numbers queued for ARD (automatic redial). You can enable
this feature for as many as 80 stations at a time in FX II.
When you enable multiple ARD, a station can store up to the last 10 numbers its user dials as the
user dials the numbers. As the user dials the 11th number, the system drops the oldest number and
adds that last dialed number at the top of the list of the 10 stored numbers. It repeats this sequence as
the user makes more calls during the day. The system will compare a selected line along with a
newly dialed number with its currently stored list. If it encounters a match, it does not store the
number again; however, it does move the matched line/number to the top of the list.
After the station user starts a redial on some of the numbers in the stored list, only the places in the
list occupied by numbers not currently being redialed remain available for new number addition.
When the user starts the ARD feature, the telephone will redial the stored number. With multiple
ARD, the telephone will redial all stored numbers one at a time, in the order that they are stored in
the queue, until (a) the call is answered, (b) the user cancels the automatic redial feature for a
particular number, or (c) the telephone has dialed the number a preprogrammed number of times.
If the system encounters a busy or unavailable line (for lines that have provision for reporting such
matters) or if the system encounters a ring-no-answer, and it has not dialed the number the
preprogrammed amount of times, it moves the number to the bottom of the queue and tries the next
queued number just as soon as the redial delay times out.
62 – Understanding the Features
GCA40–242 General Description
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