Comdial FX Series Especificações descarregar pdf (Página 64)

Serial Call Button

When a caller wishes to speak to more than one person or department, the attendant uses this button

to place the caller in a serial mode of multiple transfers to every desired party. In the serial mode, the

system automatically transfers the caller to another party as soon as a present party hangs up (up to

three stations can be part of a serial transfer). The system places the caller in the serial mode as soon

as the attendant hangs up.

Test/Busy Button

This button provides the attendant a means to test the status of specific lines. Attendants can use this

button to determine whether individual lines are idle, busy, on hold, or out of service.

Also refer to the discussions titled Answer Button, Lock Button, Release Button, Split Button, and

Silent Mode Button and to the discussion titled Programmable Button Flexibility.

Attendant Position, PC

The Total Control PC attendant position is a computerized attendant operating station that consists of

an IBM-compatible personal computer, a proprietary interface circuit board (factory-installed in one

of the computer’s expansion slots), a customized keyboard that includes a handset cradle, a

telephone handset, a program diskette, and all necessary cables for connecting the equipment to the

FX II. The FX II can handle a maximum of four PC Attendants.

Among the many features that are available to the PC attendant is a feature that allows him or her to

change the class of service of an individual station. This feature allows an attendant to control the

calling parameters of a station (such as how much or little toll restriction to allow) at any time.

The installer can program function keys F1–F12 on the PC attendant keyboard with features that are

in addition to the fixed features that these keys provide. To access the additional features, the

attendant must press and hold the Control key while pressing the desired function key on the

keyboard.

Authorization Code

Authorization codes have a “walking class of service” option. Walking class of service provides

system users the mobility to use their class of service (COS) features, prime line assignments, and

exception numbers on any telephone in the system instead of being limited by what is available to

the particular telephone they happen to be using. Authorization codes are associated with personal

intercom numbers as is COS, prime markings, and exception numbers. Therefore, when a user enters

his or her authorization code at any system telephone, the code alerts the system as to what features

to make available to the user. The user can use the telephone for anything allowed by his or her

personal intercom number; however, a user cannot disturb the last number redial stored there by the

normal user. Once a user accesses his or her telephone features, those features remain in effect until

any idle time exceeds the authorization code time-out period. A telephone user activates walking

class of service by pressing Itcm and then dialing #08 followed by an authorization code. Also refer

to the discussion titled Lock Button.

60 – Understanding the Features

GCA40–242 General Description

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Comdial FX Series Especificações Página 64