Comdial FX Series Especificações descarregar pdf (Página 155)

RNA or Busy Tracking

If the called station fails to answer or is busy, the caller can activate the Tracker Paging System by

pressing the Track button on his or her telephone. The Track button is one of the telephone’s

interactive buttons. On telephones not equipped with interactive buttons, the caller activates the

Tracker Paging System by dialing the Tracker access code (defaults toS8). When the call is

accepted, the caller will hear a confirmation tone, or if it is not accepted, a busy tone.

Direct Tracking

The caller can also do direct paging by pressing the Track programmed button or by dialing the

Tracker access code (defaults to S 8). The telephone prompts the caller with its display to enter the

assigned extension number for the pager along with the display message Enter Ext:

Transfer Tracking

If the system attendant attempts to transfer a call to an extension that does not answer (or is busy)

and then activates the Tracker pager assigned to that extension, the incoming call is placed on a page

orbit. Once the system places the call on a page orbit, the user’s Tracker pager displays the orbit

number so that he or she can retrieve the call by dialing the number of the orbit containing the call. If

the user does not retrieve the call within the pre-programmed time-out, the call returns to the

attendant. The Tracker Paging System supports up to 100 page orbits.

Using Voice Mail with Tracking

When a caller reaches an extension with an assigned Tracker pager, and that extension is covered by

proprietary voice mail, the system may prompt the caller to either select the assigned Tracker pager

or leave a message. If the caller selects the Tracker pager, the system places the call in a page orbit,

and displays that page orbit number on the user’s Tracker pager. The user retrieves the call by

dialing the number of the page orbit containing the call. After a pre-programmed time-out, the call is

returned to the proprietary voice mail where the caller can leave a message.

Accessing the Tracker Pager From DISA

The Tracker Paging System is accessible from DISA by using the DVA voice messages.

Programming Options

There are three levels of programming associated with Tracker operation.

The installer or installer performs the FX II level using a PC. Programming at this level installs

Tracker operating parameters and pager-to-intercom assignments that can only be changed at this

programming level.

The PC attendant level of programming, available when the PC attendant position is installed,

operates in one of two modes–local or system. In the local mode, the attendant assigns pagers to

intercoms and selects pager types. This programming is transparent to the FX II and does not alter

any Tracker programming done at the FX II level. In the system mode of operation, all Tracker

operating parameters and pager-to-intercom assignments are as programmed into the FX II by the

installer or system installer.

Understanding the Features – 151

General Description GCA40–242

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Comdial FX Series Especificações Página 155